Customer service: +34 900 123 456 info@soundlily.es

Privacy Policy

Last updated: January 15, 2025

1. Data we collect

At soundlily, we only collect the data necessary to provide our technology consulting services. This includes:

  • Form data: name, email address, phone number, and message when you contact us through contact.html.
  • Technical data: IP address, browser type, operating system, and pages visited, collected through cookies and analytics tools.
  • Communication data: history of inquiries and responses sent to info@soundlily.com.

2. Purpose of processing

We process your data to:

  • Manage requests for information and quotes regarding digital audio system architecture, acoustic engineering, and corporate broadcasting platforms.
  • Send communications related to our training services on intangible asset monetization and technical distribution rights management.
  • Improve the browsing experience through traffic and site performance analysis.
  • Comply with applicable legal and regulatory obligations.

3. Legal basis

Processing is based on your explicit consent (Art. 6.1.a GDPR) and on the performance of pre-contractual measures (Art. 6.1.b GDPR). For technical data, we rely on the legitimate interest in improving the service (Art. 6.1.f GDPR).

4. Cookies and tracking

We use first-party and third-party cookies (Google Analytics) to analyze site usage and optimize content. You can manage your preferences from the cookie settings or reject tracking using the corresponding option in our cookie banner. We do not use behavioral advertising or social media cookies.

5. Data retention

We retain your personal data for as long as necessary to fulfill the described purposes, and for a maximum of 24 months after the last interaction, unless a legal obligation requires a longer period.

6. Disclosure to third parties

We do not disclose your data to third parties without your consent, except to essential service providers for the operation of the site (hosting, web analytics, email platform). These providers act as data processors and are bound by confidentiality agreements. We do not transfer data outside the European Economic Area without adequate safeguards.

7. User rights

You have the right to:

  • Access, rectify, or delete your personal data.
  • Restrict or object to processing.
  • Request data portability.
  • Withdraw your consent at any time without affecting the lawfulness of prior processing.
  • Lodge a complaint with the Spanish Data Protection Agency (AEPD).

To exercise your rights, send an email to info@soundlily.com indicating the right you wish to exercise and attaching a copy of your identification document.

8. Contact

Data controller: soundlily
Address: Carretera Aeropuerto, Punta Cana, La Altagracia, 23000, Dominican Republic
Phone: +1 824 150 6208
Email: info@soundlily.com

9. Transparency statement

soundlily does not make misleading claims, does not use false urgency, does not present fictitious testimonials or endorsements, and does not claim unverifiable official affiliations. All information about our consulting services in digital audio system architecture, acoustic engineering, and corporate broadcasting platform management is accurate and verifiable. We do not guarantee specific results without a prior analysis of the client's environment.

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